[TenTec] RMAs

[P C A]

TNX Bob, Things are sure changing.

> From: RMcGraw at Blomand.net
> To: tentec at contesting.com
> Date: Wed, 3 Sep 2014 16:13:34 -0500
> Subject: Re: [TenTec] RMAs
> 
> Go to the Tentec website, then on the left under Service & Support you will 
> find the necessary info to obtain an RMA.
> 
> <snip>
> Repair RMA procedure
> 
> An RMA is required before sending a product for repair.  Please email 
> service at tentec.com or call 865-428-0364 with the following information.
> 
> Model number
> 
> Serial Number
> 
> Description of the problem
> 
> Your Name as it appears on your credit card
> 
> Call sign
> 
> Shipping address
> 
> Billing address for your credit card if different from your shipping address
> 
> Email address
> 
> Phone number
> 
> An RMA will be created and the RMA number will be emailed to you from an RF 
> Concepts.com email address.  The RMA number must be placed on the outside of 
> the shipping carton.  Ship the item to,
> 
> TEN-TEC, Inc.
> 1185 Dolly Parton Prky
> Sevierville, TN 37862
> 
> <snip>
> 
> 
> 
> Hope this helps.
> 
> 
> 
> 73
> 
> Bob, K4TAX
> 
> 
> 
> 
> 
> 
> 
> ----- Original Message ----- 
> 
> From: "P C A" <xtraham58 at hotmail.com>
> To: "TenTec at contesting.com" <tentec at contesting.com>
> Sent: Wednesday, September 03, 2014 4:05 PM
> Subject: Re: [TenTec] RMAs
> 
> 
> > Hi John, RMA's what is the procedure for obtaining one if needed???
> > Andy, W3LI
> >
> >>
> >>
> >> Hi Jim,
> >>
> >> Usually, you should get an email the following working day.
> >> If you ever have concern and don't get it on the 2nd business day after 
> >> you
> >> entered it into the web site, then give Paul Clinton a call.
> >>
> >> I did check with Paul, and he said your number should have gone out this
> >> morning. Seeing that you entered it on the 2nd. If you don't see it 
> >> today,
> >> give Paul a call and confirm your email address with him and get the
> >> appropriate RMA #. But he does see it in the system.
> >> Sometimes there are glitches in this mo' modern updated technological
> >> world, hi hi hi.
> >>
> >> Thanks, and 73,
> >> John Henry, KI4JPL
> >> TEN-TEC Engineering, a Division of RFConcepts LLC
> >> _______________________________________________
> >> TenTec mailing list
> >> TenTec at contesting.com
> >> http://lists.contesting.com/mailman/listinfo/tentec
> >
> > _______________________________________________
> > TenTec mailing list
> > TenTec at contesting.com
> > http://lists.contesting.com/mailman/listinfo/tentec
> >
> > 
> 
> 
> 
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