[TenTec] Service

Rodney w3krq at dejazzd.com
Tue Jan 5 13:51:08 EST 2016


I was  Tech for a company, I had a company car and parts,  when I called on 
some customers and explain our chargers they would say your not a 
Doctor,Surgeon, Lawyer.

-----Original Message----- 
From: John Henry
Sent: Tuesday, January 05, 2016 10:45 AM
To: tentec at contesting.com
Subject: [TenTec] Service

Something Dishop posted on QRZ I find it relevant to copy/paste to this
forum....

>From Mike:
Let me clarify something: It takes one hour to look at the unit and return
it without repair is 140. If the tech repairs the unit in that hour it is
still $140. If it goes a second hour it is $265.

Let me make it more obvious: The first service hour is $140. Additional
service hours are $125. There is a minimum charge for ANY radio sent in of
one service hour, regardless of if we repair it or return it to you
unrepaired.

You can always buy a new radio. Buy a new one every year and then sell the
old one and you will NEVER have to worry about being charged for service.
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