[TenTec] Service Polcies

[Mike Bryce]

I thought so, too.

The Argonaut VI took a crap about three-four months after I had it. It was repaired under RKR  warranty.

Fast forward and whoa, company had been sold again. 

Meanwhile down at the ranch, the Argonaut VI quit once more.

Different problem from the first

Thinking it would be “still under warranty” i waited until some of the smoke left the room before inquiring about it’s repair “under warranty” under the new company.

Unfortunately, warranties are considered liabilities, and therefore not covered. Rats!

I decided that since I don’t have stock of surface mount parts, it would be best to return the unit for a second time.

 
Mike Bryce WB8VGE

prosolar at sssnet.com



> On Mar 10, 2016, at 7:35 PM, Bwana Bob <wb2vuf at verizon.net> wrote:
> 
> Mike, et al,
> 
> That sound like a pretty high failure rate for a relatively new radio.  I'm wondering how the reliability of the newer Ten-Tec designs compares to Elecraft and the big 3 imports.
> I can repair my Heath gear and my older, per-microprocessor Ten Tec gear, but repairing my Paragon or Scout if I can't fix them myself, would be cost-prohibitive, if even possible, given the rate of component obsolescence.  Right now, I have the minor loop board out of my Paragon (again). I think I have it fixed.  Hard to believe, the Paragon is 25 years old, but my HW-100 is 46 years old and it still works great!
> 
>                73 all,
> 
>                Bob WB2VUF
>