[TenTec] Ten Tec Repairs

[rick@dj0ip.de]

Alan,

Actually it is personal although you probably don't realize it.
I find myself in a similar situation to Mike and fully feel for him.
Ham radio companies that don't have a large commercial business to compliment their ham radio business are struggling to even stay alive.

I suggest you open up your own radio store or produce your own radios with your own money and see how you feel when despite lots of positive feedback, some people trash you for not yet having a perfect running operation.  

In this forum and some of the others I am a member of, there is a steady stream of feedback from happy owners who have just received their repaired radio back from Ten-Tec.  Supposedly the number is about 80 radios per month - I have no way of verifying that.  But I do see the feedback from happy users.

People blasting Mike and his operation are doing their best, knowingly or unknowingly to convince Mike it's not worth it and this may potentially cause him to shut down the business.

I find it particularly poor taste when someone does this and then won't even sign his name and call sign!

If Mike gives up and closes down, soon lots of hams will be left with an expensive paperweight on their desk - and part of the blame will be due to the ongoing negativity spread by people for whatever reason.

After 9 years in the ham radio (commercial) business and owner of my own tiny brand of radios, I get very annoyed when I see the behavior of some of the people here.  

Of course you and everyone else has the right to express their opinion.
But don't complain when some else expresses their opinion about your post, unless they don't sign it with name and call sign.

Do you even have a call sign, Alan?
Are you not proud of it?
Why don't you state it when you post here?

73 - Rick, DJ0IP
(Nr. Frankfurt, Germany)



-----Original Message-----
From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of alan corin via TenTec
Sent: Sunday, March 05, 2017 1:04 AM
To: Discussion of Ten-Tec Equipment
Cc: alan corin
Subject: Re: [TenTec] Ten Tec Repairs

 Rick,this is not personal why are you making it personal  ? .People are stating their recent  experiences with Ten Tec if that offends you so be it .Are you the arbiter of what can be said here ?Because you dont like it it cannot be posted ? The posting are neither slanderous or fictitious they are real .Thanks

      


-----Original Message-----
From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of alan corin via TenTec
Sent: Saturday, March 04, 2017 11:21 PM
To: Discussion of Ten-Tec Equipment
Cc: alan corin
Subject: Re: [TenTec] Ten Tec Repairs

These care not nasty comments they are reality checks .Stop making excuses for sub par customer service.People are just stating their experiences,I hope thats O.K with you .
      From: Rick Cochran via TenTec <tentec at contesting.com>
 To: tentec at contesting.com 
Cc: Rick Cochran <wo8l at aol.com>
 Sent: Saturday, March 4, 2017 3:15 PM
 Subject: [TenTec] Ten Tec Repairs
  
Let me make a point very clear because some people make quite negative comments.

I am in no way upset with Ten Tec's repairs or with the new system.  I'm sure I phoned Ten Tec in the past with very stupid service questions.

When Bill (I think that's his name but I am terrible with names) called to tell me repairs on my OMNI VII were done, he was friendly and pleasant and knowledgeable.

I hope Ten Tec returns to full form if possible.

In the meantime, nasty comments don't help anything.

73s,

Rick
WO8L 

Sent from my iPhone
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