[TenTec] Ten Tec Argo V repair

Bob, WB2VUF wb2vuf at verizon.net
Tue Jan 26 22:05:33 EST 2021

I suspect that most of the Sevierville employees are gone; retired, laid 
off or quit.  Dishtronix appears to be focused on their own products and 
Ten Tec government and commercial products.  Also,  Ten Tec was shut 
down by Covid restrictions.

I've been able to repair Paragons (mine and a friend's).  A rig like 
that can eat up many troubleshooting hours, so to pay someone to fix it  
would be cost prohibitive.  The other big  limitation is parts 
obsolescence.   If a processor or memory chip goes, the rig is finished, 
unless one can find a parts rig.

That's why it's important to have at least one truly vintage rig in the 
shack, like my Heath HW-100.  I can still get tubes, generic 
transistors, resistors and capacitors.



On 1/26/2021 3:08 PM, Bernie Skoch via TenTec wrote:
> I recently had an Orion II in to Ten-Tec for repair on a problem that was just beyond me to fix.
> Service  was good, reasonably priced, but slow.  The tech called me to get payment information and to my surprise told me it was only him there; he was the only one doing repairs.
> I have no reason to doubt him, and that might at least partially explain some of their limitations.
> There are plenty of independent amateur radio repair firms. Maybe one of these can help:
> eHam.net
> 73 and good luck.
> Bernie
> -----Original Message-----
> From: Ed Lawson <elawson at grizzy.com>
> To: tentec at contesting.com
> Sent: Tue, Jan 26, 2021 1:46 pm
> Subject: Re: [TenTec] Ten Tec Argo V repair
> I guess it is important to keep in mind that the only value our radio
> toys have is the enjoyment of using them so better to use them up than
> let them sit.  So no big deal once you get your fair value of use from
> them if they cannot be repaired.
> That said, seems one thing going for TenTec traditionally was their
> service.  If loyal user is willing to pay to have them determine if a
> rig is repairable and, if so, at what cost; then so long as they are
> making money it would seem bad business to turn everyone out in
> the cold.  I assume it is not a viable business practice or they really
> do not want to support the ham gear anymore beyond whatever they now
> produce and given what they produce and that does not seem a viable
> business model either at this point.

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