[TowerTalk] R-7000 & What is going on at Cushcraft?

[Tom H]

'TUF and 'tawkers,

I'm amazed at the variety of service you can get from Cushcraft.  Last
Thursday I requested a price through their web site for 15 trap caps for an
A3 I'm rebuilding.  I got a response on Friday (a buck and a quarter! What a
rip!), gave them my credit card number, and they were here this afternoon
via FedEx.  Yet when I tried to order some major parts for a 2 meter Boomer,
they told me that these parts weren't even listed as spares, and wouldn't
give a price on them!  So after I rebuild my A3, that's it for Cushcraft.
Despite their big presence at Dayton, I'm inclined to think they don't give
a damn about us, and would rather market the commercial stuff.

7  3, Tom K3GM

<snip>
> As for Cushcraft -  My beef is - I have been trying for almost five weeks
to
> order a new trap and it was only in the past few days (after my friendly
HRO
> manager called twice and raised the dickens with someone's voicemail) that
I
> was able to even get a quote ($79) on buying a replacement.  They ignored
3
> emails, 4 faxes and phone calls for over a month.  That is not good
customer
> service.  I ordered the part but I have no idea how much longer it might
take
> for it to get here.
>
>
> WA4TUF
> Buck
> Fredericksburg, Virginia USA
>
> --



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