[TowerTalk] Also VERY UPSET

[David Gilbert]

I'm totally baffled why you would expect any specific "concession" or
allowance in such a situation.

Dave   AB7E



At 12:04 PM 8/13/00 EDT, WA2QNW@aol.com wrote:
>
>In a message dated 8/13/00 10:44:21 AM Eastern Daylight Time, 
>solitsky@acsu.buffalo.edu writes:
>
><< The only real power the consumer has is to warn other consumers when he
or 
> she has not been dealt with fairly.  I am not talking about honest
mistakes  
>but deception.  It is extremely aggrevating to have calls go unanswered,  
>product go undelivered and partial repayments made once your money has been  
>taken from you.  I suppose you are correct, if more people were vocal about  
>these diappointing experiences it would make the product or support better.
>  >>
>
>After reading AC3A's remarks above I thought it appropriate to post a current
>situation for others to read.....
>
>My CREATE RC5B3  rotor took a lightining hit and I tried to contact the 
>distributor (only one was appointed) ELECTRONIC DISTRIBUTORS (EDCO) VA.  
>whose phone message was to send a fax.   6 weeks later no reply
>
>I contacted the manufacturer in Japan who after 4 email exchanges agreed to 
>SELL me a new rotor,  NOT REPAIR AND RETURN MINE,  for $1000+ CASH ONLY by 
>bank transfer.  They would repair mine, charge me for the repair and the 
>freight.  NO CONCESSIONS.   
>
>I contacted the Canadian and UK distributors both of which have no inventory.
>
>It WAS a fine rotor capable of turning a very large array.
>
>CAVAET EMPTOR.
>
>chuck wa2qnw
>
>--
>FAQ on WWW:               http://www.contesting.com/FAQ/towertalk
>Submissions:              towertalk@contesting.com
>Administrative requests:  towertalk-REQUEST@contesting.com
>Problems:                 owner-towertalk@contesting.com
>
>
>

--
FAQ on WWW:               http://www.contesting.com/FAQ/towertalk
Submissions:              towertalk@contesting.com
Administrative requests:  towertalk-REQUEST@contesting.com
Problems:                 owner-towertalk@contesting.com