[TowerTalk] Also VERY UPSET

[michael watts]

I can't imagine why you expect any concession from the
rotor maker or distributor.  The lightening strike is
not under their control and not covered by any
warranty.

What are you thinking here?

Mike
--- David Gilbert <davidg@primenet.com> wrote:
> 
> 
> I'm totally baffled why you would expect any
> specific "concession" or
> allowance in such a situation.
> 
> Dave   AB7E
> 
> 
> 
> At 12:04 PM 8/13/00 EDT, WA2QNW@aol.com wrote:
> >
> >In a message dated 8/13/00 10:44:21 AM Eastern
> Daylight Time, 
> >solitsky@acsu.buffalo.edu writes:
> >
> ><< The only real power the consumer has is to warn
> other consumers when he
> or 
> > she has not been dealt with fairly.  I am not
> talking about honest
> mistakes  
> >but deception.  It is extremely aggrevating to have
> calls go unanswered,  
> >product go undelivered and partial repayments made
> once your money has been  
> >taken from you.  I suppose you are correct, if more
> people were vocal about  
> >these diappointing experiences it would make the
> product or support better.
> >  >>
> >
> >After reading AC3A's remarks above I thought it
> appropriate to post a current
> >situation for others to read.....
> >
> >My CREATE RC5B3  rotor took a lightining hit and I
> tried to contact the 
> >distributor (only one was appointed) ELECTRONIC
> DISTRIBUTORS (EDCO) VA.  
> >whose phone message was to send a fax.   6 weeks
> later no reply
> >
> >I contacted the manufacturer in Japan who after 4
> email exchanges agreed to 
> >SELL me a new rotor,  NOT REPAIR AND RETURN MINE, 
> for $1000+ CASH ONLY by 
> >bank transfer.  They would repair mine, charge me
> for the repair and the 
> >freight.  NO CONCESSIONS.   
> >
> >I contacted the Canadian and UK distributors both
> of which have no inventory.
> >
> >It WAS a fine rotor capable of turning a very large
> array.
> >
> >CAVAET EMPTOR.
> >
> >chuck wa2qnw
> >
> >--
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> >
> >
> >
> 
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> 


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