[TowerTalk] Fwd: Fwd: New Fair-Rite Clamp-On -- BAD NEWS
hanslg at aol.com
Sat Jan 11 16:31:40 EST 2014
I didn't say that they treated you bad. They did, though, misled you with the faulty catalog page. It appeared as you would get more than double "bang-for-the-buck" when it turned out not to be the case.
You had to go through the inconvenience to arrange the return AND you ended up without the ferrites. That's what I call bad. Wrong?
Hans - N2JFS
From: Jim Brown <jim at audiosystemsgroup.com>
To: towertalk <towertalk at contesting.com>
Sent: Sat, Jan 11, 2014 12:11 pm
Subject: Re: [TowerTalk] Fwd: New Fair-Rite Clamp-On -- BAD NEWS
On 1/11/2014 6:56 AM, Hans Hammarquist wrote:
> Myself, if I was in charge, would be "happy" to send the batch back, free of
charge, with an apology.
Where did you get the impression that I was being treated badly by
Fair-Rite or their distributor? So far, the vendor has been quite
positive in their response. I've got a return authorization and will get
either a refund or a credit, at my choice.
Whoever prepared the Fair-Rite catalog description for this part did so
quite badly, and the part as shipped isn't very useful, but that's the
extent of their failure.
73, Jim K9YC
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