[UK-CONTEST] July Radcom - BERU / Old Gits

[Peter Bowyer]

2009/6/28 David Barber <david.barber at dbelectronics.co.uk>:

> Expressing an opinion or making a suggestion does not
> signify an attitude of superior capability nor does it (in most cases)
> suggest a personal attack, it is merely something we are all entitled to do,
> something we should consider of others and a right for which we should all
> be grateful.

No volunteer worth his/her salt would disagree. But when faced with an
opinion expressed like this:

> Someone somewhere needs their
> heads banging together since it's a bloody shambles.

then hackles tend to rise. That's human nature. A few minutes thought
about how the opinion is likely to be received can make all the
difference, and turn a potentially very negative impression into a
really positive one. Phrases such as 'bloody shambles' are never going
to go down well, and convey nothing which could be used to improve
things. Ones such as 'I've found some issues with how the information
is presented, who should I talk to in order to explain what I mean'
would be so much better.

Peter G4MJS
--
Peter Bowyer
Email: peter at bowyer.org
Follow me on Twitter: twitter.com/peeebeee