On Feb 24, 2005, at 8:35 AM, David C. Hallam wrote:
> My wife and I sell on eBay. Over the past few years, I have had to
> file a
> number of claims and found UPS fairly easy to deal with about shipping
> damage. You need some documentation to substantiate the amount of the
> claim, i.e., purchase price, repair cost, replacement cost, etc. All
> cartons and packing materials should be retained for their inspection.
> All
> of this assumes that the shipment was insured for the value of the
> claim and
> the shipper made an honest attempt to package the items for safe
> shipment.
>
> At one time I had a fairly expensive over/under shotgun damaged in
> shipment.
> This was in spite of an extensive amount of packaging material and
> solid
> carton. UPS paid the full cost of repairs without any complaint.
>
> One thing you have to remember about UPS shipments is that package
> handling
> is automated and conveyorized. Items should be packaged to survive a
> fall
> of several feet from a conveyor. It happens.
At our local UPS shipping facility, the conveyor is 25-feet above a
concrete floor. Delicate items should definitely be equipped with an
automatic-parachute. And remember, UPS is pronounced "oops".
>
> David C. Hallam
> KC2JD
>
> -----Original Message-----
> From: amps-bounces@contesting.com
> [mailto:amps-bounces@contesting.com]On
> Behalf Of Harold B. Mandel
> Sent: Thursday, February 24, 2005 9:27 AM
> To: amps@contesting.com
> Cc: fredh@pakratz.com
> Subject: [Amps] Shipping Damage
>
> There's a ham who's contacted me regarding
> damages inflicted upon his Alpha 77,
> (yet another one...), and has asked what
> people have done when U.P.S. destroys
> equipment.
>
> Perhaps your comments on shipping experiences
> would help, especially yours, Colin.
>
> Thanks!
>
> Hal Mandel
> W4HBM
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>
Richard L. Measures, AG6K, 805.386.3734. www.somis.org
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