Jeff,
The exact same thing happened to me, but I found a way to recover.
Before you send the radio back, try this:
1. Turn off the radio.
2. Hold down the VFO-B LCK button (new command to clear RAM).
3. Turn on the radio.
If you still don't have screen display, try a master reset, but this time
make sure you clear the user settings and the filter settings. If you still
get a blank screen, reload the firmware and do a master reset (again, clear
the user memories and the filter settings.) Hopefully you will be back in
business, but you will have to set all your parameters and save them again.
I think this problem occurs because Ten Tec made changes that affect the
format of data stored in the user memories. By not clearing the user
memories, the old format was preserved. The new firmware expects the data to
be in the new format, but when the user memories with the old format are
recalled the firmware barfs and seems to trash memory (RAM) in some
unrecoverable way. It's so bad that reloading the firmware doesn't fix the
problem and even backing up to an older version doesn't fix the problem.
One minor clue about this is that the read me file says to do a "full master
reset". Perhaps "full" means one should clear the user memories?
I happened to notice the new "Clear RAM" command in the revision history for
this version. Not sure why it's in there -- maybe for this very reason.
By the way, I don't know if clearing the filter settings is necessary, but
it's not a bad idea.
73, Dick WC1M
> -----Original Message-----
> From: Jeffrey Griffin [mailto:jeffrey.griffin@comcast.net]
> Sent: Monday, October 13, 2003 8:49 PM
> To: tentec@contesting.com
> Cc: ditsnbits@tentec.com
> Subject: Re: [TenTec] MAJOR dead Orion problem with update
>
>
> I tried to update to ver 1.363 tonight. I now have no
> display . Here's what happened. Downloaded the update, and
> installed no problem. After I did the reset, all appeared OK,
> had display, heard audio etc. I then hit the user1 restore to
> restore my various setting's the screen then went blank. I
> then tried to reload the update, once again no problem, but
> no display, I then went back to level 1.358 still no display,
> I then did a complete full reset, memories filters, no
> display I get a system loaded display upon turn on, but then
> all I get is a line across the bottom of the display, and a
> non functioning Orion, no audio, nothing. I wouldn't load my
> user1 or user2 settings if I were you. DON'T DO IT!
>
> Looks like my Orion is going to make another trip to the
> factory tomorrow, it still has the headphone audio problem
> previously mentioned, which is now intermittent. I talked to
> Paul at the TenTec hamfest about the headphone audio problem,
> and played some recorded sound files I made of good and bad
> headphone audio, it was a new one to him. We figured a cold
> solder joint or such as when it happens, it is after warmup.
> I can get around the problem by taking the transciever apart,
> and placing a fan to move air across the problem area. Or
> sometimes it doesn't happen, so I leave the rig on all
> weekend. I was then going to send it in after the CQWW
> contest, with instruction's to keep till fixed. Not a happy
> camper here....
>
>
>
> 73 Jeff kb2m
>
>
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