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Re: [TowerTalk] Force 12?

To: "WA2BPE" <wa2bpe@infoblvd.net>,"Pete Smith" <n4zr@contesting.com>
Subject: Re: [TowerTalk] Force 12?
From: "Bernard(wtrone)" <wtrone@comcast.net>
Date: Sun, 9 Jan 2005 15:19:35 -0600
List-post: <mailto:towertalk@contesting.com>
    Tom:

        Why not consider the SteppIR?

        IMO, their customer service is second to none.

            73,


            Bernard, WA4OEJ


----- Original Message ----- 
From: "WA2BPE" <wa2bpe@infoblvd.net>
To: "Pete Smith" <n4zr@contesting.com>
Cc: "Alan C. Zack" <k7acz@cox.net>; <Towertalk@contesting.com>; "Bruce
Osterberg" <bruceosterberg@msn.com>; <k8do@mailblocks.com>
Sent: Sunday, January 09, 2005 1:09 PM
Subject: Re: [TowerTalk] Force 12?


> This is indeed a disconcerting topic.  I am due to replace my aging KT34A
(original mfgr) and the list of candidates is shrinking.  Surely F12 should
realize that "..there's trouble in
> River City..." and that bad PR can bury them regardless of product
performance.  Surely they understand $$$ - or do they?
>
> Tom - wa2bpe
>
> Pete Smith wrote:
>
> > At 10:42 PM 1/7/2005, Alan C. Zack wrote:
> > >...
> > >At one time they had a gentleman named Natan who was good at answering
> > >technical questions but could not help with missing parts.  Only the
> > >owner, Tom, could help with parts matters and trying to get his help
was
> > >useless.  For what ever reason, Natan is no longer with F12.
> > >
> > >I would not purchase another F12 product.  Mosley, Cushcraft, and
Hy-Gain
> > >still have good product lines that are affordable and who still offer
> > >customer service after the sale.
> >
> > It dismays me to see F12 developing such a bad reputation for
> > service.  Natan certainly did a good job of handling customer requests
when
> > he was there, but he was on the east coast, so his hands-on access to
the
> > factory was always limited.  I corresponded with him at the time he left
> > the company, and he gave no indication that it was due to F12 reasons,
but
> > rather to his interest in pursuing EMT training.
> >
> > Just for the record, I am volunteer admin for the F12 reflector
> > (force12talk@qth.com) but have no other connection with the company.
> >
> > 73, Pete N4ZR
> >
> >
> >
> > _______________________________________________
> >
> > See: http://www.mscomputer.com  for "Self Supporting Towers", "Wireless
Weather Stations", and lot's more.  Call Toll Free, 1-800-333-9041 with any
questions and ask for Sherman, W2FLA.
> >
> > _______________________________________________
> > TowerTalk mailing list
> > TowerTalk@contesting.com
> > http://lists.contesting.com/mailman/listinfo/towertalk
>
> _______________________________________________
>
> See: http://www.mscomputer.com  for "Self Supporting Towers", "Wireless
Weather Stations", and lot's more.  Call Toll Free, 1-800-333-9041 with any
questions and ask for Sherman, W2FLA.
>
> _______________________________________________
> TowerTalk mailing list
> TowerTalk@contesting.com
> http://lists.contesting.com/mailman/listinfo/towertalk
>


_______________________________________________

See: http://www.mscomputer.com  for "Self Supporting Towers", "Wireless Weather 
Stations", and lot's more.  Call Toll Free, 1-800-333-9041 with any questions 
and ask for Sherman, W2FLA.

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