You're absolutely right. Being able to fix problems with the
rig by a software download is a hundred times better than
sending it back, but...that doesn't mean the software shouldn't
already be tested and ready to go before we get it.
I spend my work week testing software and answering
customer problems, so I'm very familiar with the whole
concept, and the software vendor (or radio manufacturer)
should find these things before it gets into the customer's
hands.
If you develop some sort of testing methodology, even
if it's fifty steps long, and go through each and every step
each and every time you update the software, you can
catch all but the most obscure problems before they leave
the factory. It's simply a a matter of consistency and
repitition.
IMHO
73,
Mike - WB4HUC
----- Original Message -----
From: <N0KHQ@aol.com>
To: <tentec@contesting.com>
Sent: Saturday, August 24, 2002 6:53 PM
Subject: [TenTec] Software driven rigs
> IMHO
> Owning a computer driven rig such as the Jupiter is very comforting no
matter
> how many Versions of software this rig will see during its electronic
life.
>
> Before 1998 all of us were sending our rigs back and forth to the mfr.'s
for
> one problem or another.
>
> Atleast with the rigs that TT is selling these days, we don't pay for
> shipping costs for rigs that have an unwanted feature (BUG). We just wait
> until Monday, get V1.22 and we are off to the races.
>
> I don't think I will ever complain about getting my rig repaired over the
> Internet.
>
> FWIW
>
> 73
> John / N0KHQ / St. Louis
>
> Always on 17M
> Antennas:
> You can build 'um better than you can buy 'um.
>
>
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