I've had a couple of issues with my new Eagle and it has gone back to
TT twice. I have no idea what it was like under the 'old' system, but
the 'new' one has worked fine for me. I get an RMA number, write it on
the box and because the radio is still under warranty, TT has picked
up the UPS tab both ways. UPS will pick it up at my house.
Gary - KN0V
On 1/15/15, Barry N1EU <barry.n1eu@gmail.com> wrote:
> I think this all the more reason to support the independent guys out there
> who are providing good service for the older Ten-Tec radios.
>
> There was a thread recently that mentioned a few of them but I've searched
> and can't find their names/contact info. If people know of reliable
> service shops/persons etc, please email me the info. I will add a special
> section to the Ten-Tec Wiki (at http://tentecwiki.org) and list them. They
> deserve some promotion as well as to help folks with older radios get
> service and keep these gems on the air!
>
> 73, Barry N1EU
>
> On Wed, Jan 14, 2015 at 8:23 PM, george fritkin via TenTec <
> tentec@contesting.com> wrote:
>
>> The real problem is aging products. There are just so many patches to the
>> dam and then.......What you are seeing at Ten Tec is just that the dam
>> had
>> major leaks. The amps are expensive, the wonderful ORION is gone, the
>> OMNI
>> Vll is pricey. The Eagle is great, I have two, but it is not enough. I
>> have a new Argo and a KX3 (Elecraft), as far as comparing the two
>> radios.....enough said.
>> As a radio junkie and an engineer, the world is rapidly passing Ten Tec.
>> George, W6GFProud owner of ORION ll.....OMNI Vll...New Argo.....Two
>> Eagles
>>
>> On Wednesday, January 14, 2015 4:58 PM, John Rippey <
>> w3uls73@gmail.com> wrote:
>>
>>
>> I spoke with a Ten-Tec service guy some time back before the recent
>> move.I remarked on the red tape now imposed on customers before
>> sending a rig in for service. He expressed guarded unhappiness about
>> all the changes being imposed. Not a happy camper. Doubt if he's still
>> there.
>>
>> The "CEO" who took over for the long-time CEO left shortly thereafter.
>> No "CEO" now, I guess. It appears everything now is being directed by
>> the suits in Colorado. For my money, Ten-Tec risks deteriorating into
>> just a brand, rather than maintaining its status as a separate
>> stand-alone entity. This will be denied, I suspect, but my sense is
>> that T-T's best days may be in the rear view mirror. Cryptic,
>> unhelpful comments from the service department may well be an early
>> indicator.
>>
>> 73,
>>
>> John, W3ULS
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>>
>>
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