For Kenwood repair try http://www.avvid.com
Clif Holland KA5IPF runs that business and is honest, and very reasonably
priced.
I have no affiliation other than as a happy customer.
73,
Bob N5NJ
----- Original Message -----
From: "Mark Beckwith" <swca@swbell.net>
To: <cq-contest@contesting.com>
Sent: Thursday, May 03, 2001 12:52 PM
Subject: [CQ-Contest] Kenwood repair
>
> >After two years and five returns to the Kenwood factory, they told
> >me to go to Hell. I responded that I would go to ham conventions
> >and hand out papers describing accurately my experiences with
> >Kenwood support. They responded by sending me a USED TS-950SDX
> >with fewer filters than were in my broken SDX.
>
> I would have hoped they'd at least have sent Bill's own filters back. I
take
> the filters out when I send in the radios.
>
> I had a similar ongoing situation with Kenwood with my TS-850. I also
have a
> 950 and two 930s, and I am not inclined to turn my back on Kenwood if only
> because of how much I prefer the radios when they ARE working. The 850
works
> enough to send my callsign and exchange as the second radio. Mostly it is
an
> SWL rig now.
>
> But I know this frustration. One day after Field Day, the receive signals
just
> didn't sound good like they used to. Then the bad signal reports started
> coming
> in. After multiple trips to Kenwood repair, the last time the rig came
back,
> they said over the phone basically:
>
> "We can't help you, your rig is a pile of junk, we found multiple damaged
> components, we don't know what you did, we don't know how to fix it, have
a
> nice
> day, that'll be $270."
>
> So, yes, I also know what Bill went through, and I wish they would have
offered
> ME a working used 850. I suspect it was a static discharge or Field Day
> station
> proximity which killed it (all that massive ERP, of course), but it is
> definitely "off the mark" now.
>
> Mark, N5OT
>
>
> --
> CQ-Contest on WWW: http://lists.contesting.com/_cq-contest/
> Administrative requests: cq-contest-REQUEST@contesting.com
>
--
CQ-Contest on WWW: http://lists.contesting.com/_cq-contest/
Administrative requests: cq-contest-REQUEST@contesting.com
|