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RE: [Karlnet] RE: Locator

To: Karlnet Mailing List <karlnet@WISPNotes.com>
Subject: RE: [Karlnet] RE: Locator
From: KSM <wifiengineer@telsouth.net>
Reply-to: Karlnet Mailing List <karlnet@WISPNotes.com>
Date: Tue, 16 Dec 2003 17:51:20 -0500
List-post: <mailto:karlnet@WISPNotes.com>
Hee... I am glad I used an alias account, and saddened by the fact I
didn't remove my footer  with my real email address from the email with
my real email address... (shhh... I think I hear spiders..) 

sorry for the off topic post  :)


On Tue, 2003-12-16 at 15:24, Andy Henckel wrote:
> All messages and email addresses come up in a Google search. 
> 
> Just do a search for your name at google and see what comes up.  The first 3 
> links on my name are posts from this mailing list.... 
> 
> And yes.. recently I have also been getting spams.. 
> 
> usually just the ones from some scam artist wanting my help to launder money 
> from some other country.. eheheh  MR VON HEINZ
> 
> -----Original Message-----
> From: KSM [mailto:wifiengineer@telsouth.net]
> Sent: Monday, December 15, 2003 3:56 PM
> To: Karlnet Mailing List
> Subject: Re: [Karlnet] RE: Locator
> 
> 
> I am the only one who gets spam from having my address on this mailing
> list?  
> 
> On Mon, 2003-12-15 at 17:07, Steve Loomis wrote:
> > Charles is right, I have only praise for for him and his organization and
> > have had no complaints.
> > 
> > ----- Original Message ----- 
> > From: "Charles Chia Sheng Wu" <cwu@cwlab.net>
> > To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
> > Sent: Sunday, December 14, 2003 3:12 PM
> > Subject: RE: [Karlnet] RE: Locator
> > 
> > 
> > > >Thanks for the locator Charles.  But once I found the device (on an IP
> > > >totally different from the one in the manual that came with it), I could
> > > not
> > > >connect with the default blank username and password as listed in the
> > > manual
> > > >that came with the Ubicom.
> > >
> > > username: karlnet
> > > password: public
> > >
> > > >I must say that this is quite pathetic.  I purchased the device from you,
> > > >and it came without the two most important pieces of
> > software/information,
> > > >1) the locator, and 2) the password.  I had to contact the list to find
> > out
> > > >about the locator and I had to dig into the list archives to find the
> > > >default username/password.  And in doing so, I also found out that others
> > > >have had the same issues.
> > >
> > > >You might want to consider improving your customer service planning by
> > > >providing this information along with the products you sell.
> > >
> > > Ben, you purchased the Ubicom from us back in September, back when we
> > first
> > > released the product...we were under intensive pressure from our customers
> > > (demanding a lower cost CPE) to get the unit out, (coupled w/ the fact
> > that
> > > KarlNet and Ubicom don't supply much documentation to begin with) so we
> > may
> > > have shipped the first few units w/out all the underlying documentation
> > (but
> > > seriously, most KarlNet users are use to a lack of documentation, and
> > > mailing lists like these prove really helpful <g>)
> > >
> > > Since then, we have improved our customer service and documentation on the
> > > Ubicoms/KN-50s and now include quickstart guide w/ every KN-50 / Ubicom
> > > device that we are shipping.  We also have a customer service email
> > > ticketing system (support@cwlab.com) to help aid in any issues you might
> > > have.
> > >
> > > I apologize for any difficulties that we may have caused, but please
> > > understand that we are under intensive pressure to just "get things out,"
> > > and sometimes, we may elect to sacrifice a few things to fulfill that
> > need.
> > > HOWEVER, we are always available to provide support, and continue working
> > > our hardest to ensure that you are happy.
> > >
> > > In all honesty, how many other KarlNet vendors (or other vendor resellers)
> > > dedicate support staff to monitor these listservs and help people out
> > (most
> > > rely on manufacturers)
> > >
> > > Seriously, how many other vendors out there are responding to your gripe
> > on
> > > a Sunday afternoon...
> > >
> > > If you have any more issues or concerns, feel free to call me personally,
> > my
> > > contact info is listed below
> > >
> > > -Charles
> > >
> > > -------------------------------------------
> > > KarlNet Preferred Channel Partner
> > > http://www.karlnet.com/Partners/Distribution/PartnersDistNAmerica.htm
> > > Ask us about our CPE leasing solutions...
> > > 773.667.4585x334 (o)
> > > 773.457.0718 (m)
> > > 773.632.0571 (f)
> > >
> > > _______________________________________________
> > > Karlnet mailing list
> > > Karlnet@WISPNotes.com
> > > http://lists.wispnotes.com/mailman/listinfo/karlnet
> > 
> > _______________________________________________
> > Karlnet mailing list
> > Karlnet@WISPNotes.com
> > http://lists.wispnotes.com/mailman/listinfo/karlnet
> 
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