Mark......
Jim is right on the money.
I suggest that you call again and insist on speaking with any supervisor or
manager and I guarantee you that a mere mention of the California Public
Utility Commission will get quick results.
If they blow you off again or you do not get quick results....call the CPUC and
complain....PG&E definitely will pay attention to THEM!.
I retired from a major TELCO in California and have been involved in many CPUC
complaints.
The CPUC uses complaints amongst other indicators as a way to help set utility
rates.
PG&E has to justify their rate increases every so often as all CPUC regulated
companies do and while there are additional measurements....complaints are a
big hitter.
PG&E will pay attention.
Believe me......
73
David Harmon
K6XYZ
Sperry, OK
-----Original Message-----
From: RFI [mailto:rfi-bounces@contesting.com] On Behalf Of Jim Brown
Sent: Sunday, March 19, 2017 3:21 PM
To: rfi@contesting.com
Subject: Re: [RFI] PG&E
I've been told that a call to the Public Uitilites Commission (or whatever that
agency is called) gets action.
73, Jim K9YC
On Sun,3/19/2017 1:14 PM, AA6DX - Mark wrote:
> I am having a PITA with a pole alongside my back yard, with it creating
> annoying RFI from arcing..have major voltage line adjacent – but, not my
> service source. Several years back I whined to PG&E, telling them about
> arcing, and the chance of FIRE .. and got an almost immediate response, and
> the insulators and connections were replace. Solved the issue, for the most
> part. Now, a few years later, back to the NOYZE—and I don’t know whether or
> not there is any chance of fire. I have contacted PG&E via phone, and had a
> young repairman have a peek, said he would report it .. NIL .. and have
> called their “hot line” .. talked to a youngster who had not a clue of which
> I spoke..suggested I had two radio receivers too close together causing the
> problem ... AAARRRGGGHHH..
> My query is can somebody here tell me a way to communicate to them short of
> going to the FCC?d
> 73 Mark AA6DX Eureka, FAR Northern California
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