In regards to the issue below the first action should be a call to their
"customer" 1-800 number to file an official complaint and record the help
ticket reference number. Be as detailed as possible explaining your situation.
The individual taking the complaint may not know what you're talking about but
be sure they repeat what you said so it's clear and complete.
You can always reference that number when calling as they can pull it up
through their system. The utility company will then have an obligation to
address the problem and a reference number to work off of.
Of course this complaint can be used if further action is needed. You may need
to pursue this further and having a trouble ticket filed will help.
You may get a call before you would get hold of the "line supervisor".
Please ignore the idiot who mentioned the 30-06. No wonder he didn't identify.
I worked for the area power company and actually chased noise in my younger
days.
Randy
WX5L
-----Original Message-----
From: RFI [mailto:rfi-bounces@contesting.com] On Behalf Of David Harmon
Sent: Sunday, March 19, 2017 7:46 PM
To: rfi@contesting.com
Subject: Re: [RFI] PG&E
Mark......
Jim is right on the money.
I suggest that you call again and insist on speaking with any supervisor or
manager and I guarantee you that a mere mention of the California Public
Utility Commission will get quick results.
If they blow you off again or you do not get quick results....call the CPUC and
complain....PG&E definitely will pay attention to THEM!.
I retired from a major TELCO in California and have been involved in many CPUC
complaints.
The CPUC uses complaints amongst other indicators as a way to help set utility
rates.
PG&E has to justify their rate increases every so often as all CPUC regulated
companies do and while there are additional measurements....complaints are a
big hitter.
PG&E will pay attention.
Believe me......
73
David Harmon
K6XYZ
Sperry, OK
-----Original Message-----
From: RFI [mailto:rfi-bounces@contesting.com] On Behalf Of Jim Brown
Sent: Sunday, March 19, 2017 3:21 PM
To: rfi@contesting.com
Subject: Re: [RFI] PG&E
I've been told that a call to the Public Uitilites Commission (or whatever that
agency is called) gets action.
73, Jim K9YC
On Sun,3/19/2017 1:14 PM, AA6DX - Mark wrote:
> I am having a PITA with a pole alongside my back yard, with it creating
> annoying RFI from arcing..have major voltage line adjacent – but, not my
> service source. Several years back I whined to PG&E, telling them about
> arcing, and the chance of FIRE .. and got an almost immediate response, and
> the insulators and connections were replace. Solved the issue, for the most
> part. Now, a few years later, back to the NOYZE—and I don’t know whether or
> not there is any chance of fire. I have contacted PG&E via phone, and had a
> young repairman have a peek, said he would report it .. NIL .. and have
> called their “hot line” .. talked to a youngster who had not a clue of which
> I spoke..suggested I had two radio receivers too close together causing the
> problem ... AAARRRGGGHHH..
> My query is can somebody here tell me a way to communicate to them short of
> going to the FCC?d
> 73 Mark AA6DX Eureka, FAR Northern California
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