re: "I am going to try and get further up the Samsung food chain on this
issue. "
Have you tried a well-written hard-copy letter to the president of the
company? According to W5YJB (a noted former arbiter in real life) this
is the most effective technique to get attention on a matter.
73 de AA5CT Jim
.
.
On Saturday, May 23, 2020, 05:50:55 PM CDT, Randy Diddel
<k5rhd.73@gmail.com> wrote:
Afternoon all,
Been working with Paul on the phone offline on this. Paul brought up a great
point-how do you know a neighbor does not have one of these stoves and that I
am turning theirs on? Point being that yes, it is fundamentally broken by
design, but, Samsung needs to be held accountable for this.
Second point that Dave brought up-the oven is new. We have only had it in use
since the end of January. BUT, we bought it last August when we started the
complete Reno-gut-job on this house and it sat in the box for months. Lowe’s
will not return it and I don’t even want to try and explain why and how it is
‘broken’ to them.
I am not really interested in bandaids and workarounds but if it come to that
or kicking a 1200.00 stove to the trash, I may reconsider. Thanks to the folks
that pointed out that I meant ferrite and not ferrets. I laughed harder than I
should have at that!
I am going to try and get further up the Samsung food chain on this issue. A
side note: our kitchen is 100% Samsung. Fridge, Microwave, dishwasher, and
oven. All have some sort of touch interface but the oven is the only affected
appliance. I would welcome the dishwasher starting and doing the dishes on
their own! HI HI
73
K5RHD
/randy
> On May 23, 2020, at 10:00 AM, rfi-request@contesting.com wrote:
>
> ---------------------------------------------------------------------
>
> Message: 1
> Date: Sat, 23 May 2020 14:14:41 +0000
> From: "Hare, Ed W1RFI" <w1rfi@arrl.org <mailto:w1rfi@arrl.org>>
> To: Dave Cole <dave@nk7z.net <mailto:dave@nk7z.net>>, "rfi@contesting.com
> <mailto:rfi@contesting.com>"
> <rfi@contesting.com <mailto:rfi@contesting.com>>
> Subject: Re: [RFI] Samsung oven RFI update number II
> Message-ID:
>
> <BL0PR16MB246868D9586856D47AFC1ABC98B50@BL0PR16MB2468.namprd16.prod.outlook.com
>
> <BL0PR16MB246868D9586856D47AFC1ABC98B50@BL0PR16MB2468.namprd16.prod.outlook.com">mailto:BL0PR16MB246868D9586856D47AFC1ABC98B50@BL0PR16MB2468.namprd16.prod.outlook.com>>
>
> Content-Type: text/plain; charset="iso-8859-1"
>
> A stove that turns on due to external events is broken. What they are
> telling you is that it is broken but they don't know how to fix it.
>
> Ed
>
> ________________________________
> From: RFI <rfi-bounces+w1rfi=arrl.org@contesting.com
> <mailto:rfi-bounces+w1rfi=arrl.org@contesting.com>> on behalf of Dave Cole
> <dave@nk7z.net <mailto:dave@nk7z.net>>
> Sent: Friday, May 22, 2020 3:02 PM
> To: rfi@contesting.com <mailto:rfi@contesting.com> <rfi@contesting.com
> <mailto:rfi@contesting.com>>
> Subject: Re: [RFI] Samsung oven RFI update number II
>
> If it is new, tell the company that sold it to you, you want your money
> back, a fix, or a different stove, and let them know why... Nicely of
> course, but firmly.
>
> 73, and thanks,
> Dave (NK7Z)
> https://www.nk7z.net <https://www.nk7z.net/>
> ARRL Volunteer Examiner
> ARRL Technical Specialist
> ARRL Asst. Director, NW Division, Technical Resources
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