Re: [TenTec] 7/20/05: Ten-Tec announces ORION II

["Bill Rowlett" <kc4atu@hotmail.com>]

Oh give me a break. The big three have done it for years with no complaints. 
The firmware upgrade will work on both rigs.

appointed to the ranks of the
> disenfranchised.

If the firmware did not work on the first rig, yes, but it works on both, so 
grow up and welcome to the real word.

Trade one for the other if you must have the hardware upgrades.



> From: "Bob Henderson" <bob@cytanet.com.cy>
> Reply-To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
> To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
> Subject: Re: [TenTec] 7/20/05: Ten-Tec announces ORION II
> Date: Wed, 20 Jul 2005 16:57:36 -0000
>
> > >Will there be an ORION to ORION II upgrade that we can  get?
> >
> > No upgrade from one to the other. 7 circuit boards, filters, screen, mic
> jack
> > have all changed.  The cost to upgrade one to the other would be
> prohibitive -
> > we've elected not to offer it as an option.
> >
> > Scott Robbins
> > W4PA
>
> Having invested heavily in Orion and the provision of feedback to Ten Tec 
> to
> aid advancement of the product, these are not the encouraging words I had
> hoped for.  This reads very much like a "screw you" and not at all what I
> expected of the legendary Ten Tec customer service.
>
> Just now, I'm feeling I have just been appointed to the ranks of the
> disenfranchised.
>
> I am awestruck that Ten Tec is prepared to risk trashing its reputation in
> this way?
>
> Bob Henderson, 5B4AGN
>
>
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