TenTec
[Top] [All Lists]

Re: [TenTec] Ten-Tec Transceiver Survey

To: <tentec@contesting.com>
Subject: Re: [TenTec] Ten-Tec Transceiver Survey
From: "Merle Bone" <merlebone@charter.net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Wed, 16 Apr 2008 15:48:41 -0500
List-post: <mailto:tentec@contesting.com>
I think the issue of "paying for upgrades" is an interesting one. I would be happy to pay for firmware upgrades, either on an individual basis - like it / buy it - or on an annual subscription basis. I tried to convince someone at Ten-Tec, during Dayton last year, to offer firmware upgrades for a fee. The response was - NO WAY! People don't expect to pay for that! Well, ask the owners of the Pegasus and the Jupiter and the Orion and the Orion II if they would have paid to get a firmware upgrade in the past year - none got upgrades since last May. I don't think the choice is between getting good periodic frimware upgrades for a fee or getting good periodic firmware upgrades for free :-)

Of course there could be "firmware people availability issues," but in the long term, that is just a cost issue. After the warranty period, I pay for maintenance on my car, my house, my stove, my dishwasher, my clothes washer and dryer etc. etc. So what causes people to believe there is a "free lifetime firmware upgrade policy" that goes with a ham radio? Clinging to this belief will lead to "suboptimum" outcomes with firmware based radios in the future. Whether its a "bug" or a "feature change issue" is in the eye of the beholder. As Grant use to say on this reflector - its a bug if it operates differently then someone thinks it should (He might have said that about me :-).

If manufacturers like Ten-Tec continue to hold this "firmware - for free - forever" view, they just won't realize the potential capabilities of the radio because there won't be funding to pay for new "firmware engineering/building." And, neither will their customers. 73, Merle - W0EWM


<Prev in Thread] Current Thread [Next in Thread>