Ten Tec was in the equipment market for a long time. I used their gear for
decades.
The founders knew that high quality and exceptionally good customer service
were essential to compete with larger manufacturers. They had gained
experience with their own earlier successful companies.
That includes both amateur and non-amateur equipment.
The founders seemed to have access to capital to both manufacture and to pay
the very best American employees in sales, service, development and
construction.
Those employees appear to be forgotten now even for repairs despite a wealth of
knowledge and ability. I suspect they had to sign noncompete agreements at
some point upon release from the company.
The current ownership seems sincere at times but sadly lacking capital.
The clock has ticked and technology is passing or has passed the existing Ten
Tec. Years have come and gone.
I enjoy this list as a collectors’ corner.
However, I doubt the new Ten Tec has an Eagle, OMNI VII or SDR radio up its
sleeve soon.
Still, I enjoy this blog.
73s,
Rick
WO8L
Sent from my iPhone
> On Aug 8, 2018, at 4:48 PM, Steve Berg <wa9jml@frontier.com> wrote:
>
> Hear Hear!
>
> We have been spoiled by the service we got from the original Ten Tec company.
> Paul Clinton and his techs were always very helpful, and that costs money.
> David is trying very hard to keep the company functional, but had to make
> some changes.
>
> When I was a tech at the Motorola Midwest Service Depot in Schaumburg,
> Illinois in the late 1970s, they were charging $65 an hour for my services.
> From that sum, I was paid $6.50 an hour. Inflation since then has taken its
> toll, and I find that the new Ten Tec service rates are not excessive at all.
> If they can find the parts, they can still fix most of our old radios. I
> just ordered some ceramic filters from a place in Australia, so I can keep my
> Argonaut V alive for some time. I have also bought final amplifier
> transistors for most of my old Ten Tec rigs.
>
> I once owned a Kenwood TS-790A VHF/UHF multimode radio. Once it had passed
> the time they supported it, I could not get it fixed at all by Kenwood. I
> had to get it fixed at a shop in Southeast Iowa. This is going to be the
> case for whatever brand of radio that you purchase from now on. Product life
> cycles are getting ever shorter, too.
>
> 73,
>
> Steve WA9JML
>
>
>
>> On 8/8/2018 3:31 PM, Rick@dj0ip.de wrote:
>> David, you didn't start a firestorm. To the contrary, you triggered a very
>> important twist on the thread of getting old radios repaired.
>> Fundamentally: forget it.
>>
>> And the lesson to be learned is, it will only get worse.
>> Consider that when making purchase decisions.
>>
>> I will conclude my contribution to this thread by saying anyone blaming the
>> current Ten-Tec owner for anything in the past, or failure to be able to
>> repair radios that he never sold, is . . . not only unfair, but damaging our
>> hobby by discouraging others from continuing to invest in the manufacturing
>> side of it.
>>
>> 73,
>> Rick, DJ0IP
>> (Nr. Frankfurt, Germany)
>>
>
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