Well I rightly don't know. I'm assuming that the docs are correct
based on the fact that the supplied paperwork is the same as the
manual available on their site. Our minds think alike. Having been
burned in the past, I am suspicious of things like that and did check.
Believe me, low hanging fruit are the first ones that I try. Like an
unplugged computer.
Norm n3ykf
On Mon, Apr 13, 2015 at 10:52 PM, Matthew Kaufman <matthew@matthew.at> wrote:
> You're sure the parts are wrong and the paperwork right and not the other way
> around?
>
> Matthew Kaufman
>
> (Sent from my iPhone)
>
>> On Apr 13, 2015, at 6:50 PM, Lizeth Norman <normanlizeth@gmail.com> wrote:
>>
>> You've got to be kidding me. So I'm at fault for getting a box worth
>> $700 that's filled with mistakes?? Where does that skewed logic come
>> from?
>>
>> What does the value of a dollar mean, anyway? I spent money in order
>> to play with my satellite gear rather than fiddle with my T-100, build
>> jigs, cut elements and build matching networks. In this case, the
>> manufacturer made a BAD BAD oopsie.
>>
>> Are you an engineer? If so, what were you doing when the statistical
>> method behind six sigma quality was discussed?
>>
>> Let me refresh your memory if you don't know or haven't got the
>> message: The number of failed products manufactured is directly
>> related to the number of defective components in it. In this case, a
>> defective product, produced by a manufacturer cutting corners shows up
>> in my hands.
>>
>> Here's a clue for you: If I have one that's wrong, there are others.
>>
>> I'll continue giving M2 antennas bad publicity. Those pictures on
>> Flickr are going to stay. When they show me that they can fix an
>> obvious problem, like more than 50% of an antenna being the wrong
>> size, I'll quit.
>>
>> Personally, I don't care if you think the moon is made of green
>> cheese. I know exactly what happened, have pictures to prove it, the
>> physical part (antenna) to back it up and most importantly, the
>> receipt.
>>
>> M2 antennas quality control AND customer service leave much to be
>> desired. There's no doubt about that.
>>
>> Feel free to astroturf somewhere else.
>>
>>> On Mon, Apr 13, 2015 at 9:19 PM, Mike Smith VE9AA <ve9aa@nbnet.nb.ca> wrote:
>>> Norman,
>>>
>>>
>>>
>>> So you say you got a bunch of elements that you believe are not correct.
>>> (whether it's 6, 10 or 20 doesn't matter) and you paid some ~$700 for this
>>> antenna, correct?
>>>
>>> Whether I (or anyone) even believes your measurements are accurate doesn't
>>> matter. YOU believe you got all (or most, or some) of the wrong parts.
>>> (whether it's a design flaw, a diagram typo(s) or poor QC is not really the
>>> issue.
>>>
>>> You are convinced the elements are mostly (or partially) wrong. Fair
>>> enough.
>>>
>>>
>>>
>>> I believe one poster noticed when he went over your picture and measurements
>>> and compared them to the diagram more elements lined up than (perhaps) you
>>> first saw. I would also say "fair enough".
>>>
>>>
>>>
>>> When you called M2 on the phone and calmly said you got some/all/most of the
>>> wrong elements, they said (I'm paraphrasing on your behalf) "tough sh!t" ?
>>> (really?!?!?! it was that cut and dry? Really?)
>>>
>>>
>>>
>>> Did you try to work out something with them?
>>>
>>>
>>>
>>> Something doesn't add up. It's a small market. Companies want repeat
>>> business and glowing reviews. This smacks of quite the opposite.
>>>
>>> Most responsible companies would've either had you immediately box up and
>>> send it back for a replacement
>>>
>>> or possibly, if you knew exactly which elements were incorrect/wrong, sent
>>> you the replacements. Some companies would've just refunded your money I
>>> guess.
>>>
>>>
>>>
>>> Nobody wants bad PR like you've generated here. Not even a fairly
>>> well-to-do company like M2.
>>>
>>>
>>>
>>> Is there more to your story that you are perhaps not sharing?
>>>
>>>
>>>
>>> Like, what exactly was said during this phone call? I have to think
>>> something might be missing.
>>>
>>>
>>>
>>> I don't know you, nor would I presume to know what transpired during this
>>> call, but it's a gut feeling the whole story is just not being presented as
>>> it transpired.
>>>
>>>
>>>
>>> Or , you know what.maybe they WANT to go out of business>!>? (but I don't
>>> most companies would want that) (hi)
>>>
>>>
>>>
>>> Look, I hope you get it resolved. I get you are upset and I can appreciate
>>> that you may not get the outcome you were hoping for, but seems this thread
>>> has revealed much about the 432 antenna but not all.
>>>
>>>
>>>
>>> 73 de Mike VE9AA
>>>
>>>
>>>
>>>
>>>
>>> Mike, Coreen & Corey
>>>
>>> Keswick Ridge, NB
>>>
>>>
>>>
>>> _______________________________________________
>>>
>>>
>>>
>>> _______________________________________________
>>> TowerTalk mailing list
>>> TowerTalk@contesting.com
>>> http://lists.contesting.com/mailman/listinfo/towertalk
>> _______________________________________________
>>
>>
>>
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