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RE: [WriteLog] WL not saving configuration "right"

To: "Eric Hilding" <eric@hilding.com>
Subject: RE: [WriteLog] WL not saving configuration "right"
From: "Wayne Wright, W5XD" <w5xd@writelog.com>
Reply-to: w5xd@writelog.com
Date: Fri, 19 Dec 2003 06:31:12 -0600 (CST)
List-post: <mailto:writelog@contesting.com>
Forwarding a private email to a public list is bad form no matter
how p*ss'ed off you are.

Hope you find some help that way.
Wayne, W5XD

>
> On Fri, 19 Dec 2003, W. Wright, W5XD wrote:
>
>> > post, IMHO, the
>> > "SAVE" button should be right in this Dialog Box!!!
>> >
>> > BTW, in the messages dialog box, the letter "B" in SSB is underlined.
>> > Exactly what does that mean?  The same with the "y" in RTTY
>> > when you click
>> > on the Setup menu and the drop down list appears.
>> >
>>
>> As a Windows expert that knows exactly where the SAVE button belongs,
>> one would expect you would also know that the underline is Windows
>> way of telling where the keyboard accelerators are.
>
> First of all, I do NOT claim to be a Windows "expert".
>
> On EVERY other Windows program I own, and underlined letter (like on a
> typical OK (or) NO dialog box, indicates if you press ALT + the underlined
> letter, that will perform the same function as clicking the button with a
> mouse.
>
> On the WriteLog top menu, the underlined letters are, in fact, "typical"
> accelerators.
>
> I already tried ALT + B for the SSB "Accelerator"...even tried CTRL + B
> and SHIFT + B trying to figure out if, in fact, it was an "accelerator" or
> perhaps a typo.  Same thing with the CW/RTTY/SSB messages underlined Y.
>
> Now you call it a "Keyboard Accelerator".
>
> I looked up "Accelerator" in the Help file.  Nothing.
>
> So I looked up "Keyboard accelerator(s)" and found nothing.
>
> FINALLY, after clicking on several items labels "Keyboard", what came up
> was a file entitled "Special Message Accelerator Keys".
>
> Now, are you telling me that your "keyboard accelerators" (a/k/a "Special
> Message Accelerator Keys" are synonomous with "F/Function" keys?
>
> Wayne, when you infer that your customer is an idiot, it might be wise to
> consider that your customer is telling you THAT YOUR HELP FILES and
> terminology are UNCLEAR.
>
> Your SSB and CW/RTTY/SSB messages "keyboard acclerators" do NOT peform as
> TYPICAL "Windows" "keyboard accelerators" as I have found them to be.
>
> Perhaps the problem is in terminology???
>
> Once again, the "Standard" Windows behavior for "keyboard accelerators" is
> to do ALT + (the underlined key) and see something happen.
>
> You really know how to p*ss off a customer, Wayne.
>
> 73,
>
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>

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