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Re: [TenTec] dealer networks: AES NO value added

To: Mark Rauchfuss <mark.rauchfuss@worldnet.att.net>
Subject: Re: [TenTec] dealer networks: AES NO value added
From: Randy & Cara Randall <crrandal@earthlink.net>
Date: Sat, 01 Feb 2003 19:09:27 -0500
List-post: <mailto:tentec@contesting.com>
A little strong? No. It is a business not a person. Maybe I should have said " Go out of business, Go out of business, Go out of business! " Any business that treats it's customers this poorly should go away ASAP. I do know that life is too short to put up with this kind of treatment. Not one more cent of my money to this place. Gee I guess that is why TenTec does so well. It treats it's customers like they should be treated.

Randy AB9GO

Mark Rauchfuss wrote:

Randy,

This is a little strong, isn't it. I mean to wish them dead.
Where is your head? Perhaps it's time to consider what life is all
about.

Mark

-----Original Message-----
From: tentec-bounces@contesting.com
[mailto:tentec-bounces@contesting.com] On Behalf Of Randy & Cara Randall
Sent: Saturday, February 01, 2003 3:03 PM
Cc: tentec@contesting.com
Subject: Re: [TenTec] dealer networks: AES NO value added

My father in law KB9VRY purchased a radio at AES to have it fail a day or two after recieving it. A call to AES got him " We'll send it back to the manufacturer or you can." How about a new radio and AES send the

defective one back?  No way.  No new radio.  He nor I will ever buy from

them again.  I buy all my stuff from our local ham store now.  They give

you a 10 day exchange on defective equipment at least and I had problems

with a Maha 777 PLUS and they exchanged it past the usual 10 day period.

 AES die, die, DIE!

Randy AB9GO




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