Come-on. As I read what happened, the guy returned one Orion (per TT's return
policy) and then wrote an unfavorable report on the equipment. If they were
afraid he was some kind of a nut-job whey didn't they say to him "Ok, but this
time we're not going to let you return it, if you don't like it?" They are the
only place he can get a new Orion and they know it. It's not like he has any
other choices. Maybe he's not in love with them either. But it almost sounds
like a personal thing going on here on their part. Shouldn't be. Their policy
is part of how they choose to do business and I would hardly say this fellow
has displayed a "pattern" of abusing their policy.
Jeff KX2P
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