Apparently whomever is answering emails, doesn’t quite get to them all.
In the past three weeks I’ve sent at least six emails asking for availability
of a part.
so far….
zip
So? Does that mean they don’t have it? Aren’t answering emails? Too busy to
answer emails?
WB8VGE
Mike Bryce
prosolar@sssnet.com
> On Sep 24, 2016, at 12:12 PM, Jim Brown <k9yc@audiosystemsgroup.com> wrote:
>
> On Sat,9/24/2016 5:46 AM, Wade Staggs wrote:
>> I am also wishing nothing but the best for Ten Tec. My problems are with a
>> company that will not even answer their phone.
>
> Wade,
>
> The problem is that the person who answers the phone must 1) be able to do
> more than make it stop ringing and 2) be paid. This is clearly a stripped
> down operation. The Owner says he's trying to do his best. I am encouraged
> that his first priority seems to be providing repairs for equipment sold by
> the company whose remains he bought from a third party who ran it into the
> ground.
>
> This is NOT 1969. Email is a FAR more efficient way of communicating with
> people, with providing support -- answering questions, getting parts shipped,
> coordinating repairs, and far more cost effective than paying someone to make
> the phone stop ringing. I know many people as old as 45 (including my son and
> his son) that use texting in place of email because they see it as even more
> efficient.
>
> Think about it -- with email, we can compose our thoughts and send it ANY
> TIME, without worrying about time zones, or when we have time to do it. And
> the person receiving it can read it when the work flow is most efficient for
> him or her. No interruptions, no need to pay someone to sit next to a phone 8
> hours (or more) a day, 5 days a week.
>
> 73, Jim K9YC
>
> _______________________________________________
> TenTec mailing list
> TenTec@contesting.com
> http://lists.contesting.com/mailman/listinfo/tentec
>
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