Darn spell check -- Proprietary information also know as a Trade Secret.
-----Original Message-----
From: Jeff
Sent: Friday, September 23, 2016 10:53 AM
To: topband@contesting.com
Subject: Re: Topband: DXE NCC-1 phasing box
Because it's considered propriety information. You paid for a black box that
does what it says it will. You did not pay for the why or how it works. This
is not unusual business practice. You bought a car with dozens of black
boxes in it, do you have schematics to those?
-----Original Message-----
From: Bob K6UJ
Sent: Friday, September 23, 2016 10:40 AM
To: topband@contesting.com
Subject: Re: Topband: DXE NCC-1 phasing box
Rob,
I just looked at my NCC-1 manual. No schematic.
It seems odd they wont provide one. I wonder what their
reason is ? I would give them a call.
I may call them myself, I am contemplating the purchase of the
new model but would like a schematic
I like your callsign :-)
Bob
K6UJ
On 9/23/16 6:59 AM, Rob Atkinson wrote:
update: I just received an email, perhaps a canned response from DX
Engineering telling me they won't give me a schematic. In addition,
rather than work with me to find the problem, they only offer their
repair service. I am very disappointed in this after spending over
$1000 over the past two years on the Pro-1B loop antennas. I guess
this means no one has a schematic so I'll just have to signal trace.
If this is a business decision, I think it is a poor one.
It certainly gives one pause about future purchases.
73
Rob
K5UJ
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