Best Buy barely pays the rent on their buildings with sales.
They make the serious many on the extended service contracts, which most people
buy and most people never use.
I was “offered” a “nice" extended warrantee on my 65 inch Samsung UHDTV for a
mere $1400, just as my warrantee was running out, because another replacement
screen (which had just failed) would cost me $2000.. The SAME set is in the
store right now for $1399!
In things that can break, service is where the serious revenue stream is, not
in sales.
Gary
> On Jan 6, 2016, at 4:30 PM, Jim Brown <k9yc@audiosystemsgroup.com> wrote:
>
> On Wed,1/6/2016 2:12 PM, Mike Stricker via TenTec wrote:
>> If a company relies up revenue for repairs to stay in business, then they
>> don't deserve to be in business.
>
> But if they LOSE money on service, they won't stay in business either.
>
> Note that the discussions on this topic on this reflector have mostly been
> about radios that are old enough to be considered ancient by most
> manufacturers. YOU may think it's reasonable to maintain a 30 year old rig,
> but don't be surprised if it turns out to be expensive. I've managed to keep
> my 35 year old Ten Tec Titan amps running by working on them myself, and they
> have proven to be VERY dependable amps. But I can do that because they 1) are
> very well designed, 2) built with good components, 3) are well documented,
> and 4) use only generic discrete transistors. But I'd probably be SOL if I
> had to replace band switches!
>
> Think about it -- when you do enough damage to your 10 year old vehicle in an
> accident that it costs more than it's market value to repair, the insurance
> company is going to pay you that market value, which will be a pretty small
> fraction of what you paid for it.
>
> 73, Jim K9YC
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