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Re: [TenTec] Hamfests in general

To: tentec@contesting.com
Subject: Re: [TenTec] Hamfests in general
From: Jim Brown <k9yc@audiosystemsgroup.com>
Reply-to: k9yc@arrl.net, Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Tue, 19 Feb 2013 09:27:17 -0800
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
On 2/18/2013 11:02 PM, Rick - DJ0IP / NJ0IP wrote:
Jim, what you noticed is exactly what smart companies are doing.
Instead of going to expensive hamfests,

The problem with that approach is that many (most?) hams want to SEE and TOUCH a radio before spending a big chunk of our hard earned savings on it. If the manufacturer does not sell through dealers with brick and mortar stores, a potential customer can only see and touch the radio at a hamfest or in his buddy's shack. That limits choices for most hams, and it yields the market to the companies with the greatest number of users and the biggest advertising budgets. Ten Tec is at a huge disadvantage by both of those measures.

Many hams also want some personal relationship with the manufacturer. That CAN be accomplished online, and another US mfr who only sells direct in North America, Elecraft, has done a spectacularly good job of online contact with their customers -- they run rings around Ten Tec in that regard. They also go to hamfests.

73, Jim K9YC
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