Karlnet
[Top] [All Lists]

Re: [Karlnet] Terabeam-WISP list response

To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
Subject: Re: [Karlnet] Terabeam-WISP list response
From: "TerabeamTechnical Services" <Support@KarlNet.com>
Reply-to: TerabeamTechnical Services <techsupport@terabeam.com>,Karlnet Mailing List <karlnet@WISPNotes.com>
Date: Tue, 30 Nov 2004 12:07:36 -0500
List-post: <mailto:karlnet@WISPNotes.com>
LaRoy, Yes Flashrom builds are still being compiled.
----- Original Message ----- 
From: "LaRoy McCann" <lmccann@roachconveyors.com>
To: "TerabeamTechnical Services" <techsupport@terabeam.com>; "Karlnet
Mailing List" <karlnet@WISPNotes.com>
Sent: Tuesday, November 30, 2004 11:39 AM
Subject: Re: [Karlnet] Terabeam-WISP list response


> Reg,
>   Will this release be compiled for the flashrom units, or are they
history
> as far as any more updates?
>
> LaRoy
>
> At 10:25 AM 11/30/2004, you wrote:
>
> >All, 4.46 is in our testlab and we are verifying against scenarios
provided
> >by customer reports.Not every customer symptom can be reproduced in a lab
> >environment, but we are doing our best to qualify ALL.The networks that
> >installed BETA 4.46 (July version), have reported that the problem was
> >addressed. Some still have an occurrence but it is less frequent.I have
sent
> >previous emails asking everyone to confirm CPE transmit settings, verses
> >overall SNR levels to base station and visa versa.When the Transmit Rate
> >verses SNR settings recommendation was adhered AND v4.46 deployed at base
> >station the occurrence of IP Freeze was far less frequent if not
nullified.
> >In some cases, this suggestion was not utilized and the freeze still
> >occurred with v4.46. A small percentage still occurred after making
transmit
> >rate changes AND deploying 4.46.THE KEY IS TO REDUCE AVERAGE RE-TRANSMITS
> >RATES!.
> >
> >We do not wish to rush this release of software, or burden our customers
> >with "Try This" BETA bin files.The KarlNet Testlab is fast tracking this
> >release as best possible, but because of the various
deployments/hardware/RF
> >noise floors.........it takes time.
> >
> >Thanks for your time and comments!
> >
> >Reg Mallory
> >
> >----- Original Message -----
> >From: "Dan Metcalf" <dan.metcalf@wbsysnet.com>
> >To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
> >Sent: Monday, November 29, 2004 5:18 PM
> >Subject: Re: [Karlnet] Terabeam-WISP list response
> >
> >
> > > Yes I am waiting for this as well, I have documented over 300 retrans
in
> > > less than 20 seconds to a single CPE while other CPE's get 0 transmits
> > > --- I believe a fix is in the works ---
> > >
> > >
> > > Travis Mikalson wrote:
> > >
> > > > All I really want is to not have to manually restart my AP when I
have
> > > > a retransmit-related interface hang on my existing 4.xx series. Of
all
> > > > the new things we can do, look forward to, etc. etc. that's all I
want.
> > > >
> > > > Dzevad Hadzic wrote:
> > > >
> > > >> Well as far as I know QoS in was promised before more than year and
> > > >> we didn't even see beta firmware...
> > > >> -----Original Message-----
> > > >> From: Dan Metcalf [mailto:dan.metcalf@wbsysnet.com] Sent: 29.
studeni
> > > >> 2004 15:08
> > > >> To: Karlnet Mailing List
> > > >> Subject: Re: [Karlnet] Terabeam-WISP list response
> > > >>
> > > >> QoS for VoIP is important
> > > >>
> > > >> Dzevad Hadzic wrote:
> > > >>
> > > >>
> > > >>> Great, can we now expect QoS in turbocell and maybe more options
for
> > > >>> bandwidth shapping (difrent speeds in difrent time of day or maybe
eve
> > > >>> difrent speeds for LAN and WAN?
> > > >>>
> > > >>>
> > > >>> -----Original Message-----
> > > >>> From: Norm Young [mailto:lists@applegatebroadband.net] Sent:
> > > >>> Wednesday, November 24, 2004 8:12 PM
> > > >>> To: Karlnet Mailing List
> > > >>> Subject: Re: [Karlnet] Terabeam-WISP list response
> > > >>>
> > > >>> Whew!  Looking forward to the new products!  :)
> > > >>>
> > > >>> Thank you Reg, and have a Happy Thanksgiving.
> > > >>>
> > > >>> Norm
> > > >>>
> > > >>> ----- Original Message ----- From: "TerabeamTechnical Services"
> > > >>> <Support@KarlNet.com>
> > > >>> To: "Karlnet Mailing List" <karlnet@WISPNotes.com>
> > > >>> Cc: <techsupport@terabeam.com>
> > > >>> Sent: Wednesday, November 24, 2004 8:13 AM
> > > >>> Subject: [Karlnet] Terabeam-WISP list response
> > > >>>
> > > >>>
> > > >>> All, I have inserted the response from Terabeam CEO addressing
your
> > > >>> concerns.
> > > >>>
> > > >>>
> > > >>>
> > > >>> Thanks
> > > >>>
> > > >>>
> > > >>>
> > > >>> Reg Mallory
> > > >>>
> > > >>> techsupport@terabeam.com
> > > >>>
> > > >>>
> > > >>>
> > > >>> Gentlemen:
> > > >>>
> > > >>> I am writing to you because I was forwarded an on-line thread in
> > > >>> which you were expressing concern over how things are being run at
> > > >>> KarlNet since its recent merger with YDI (now called Terabeam
> > > >>> Wireless).
> > > >>>
> > > >>> I am Robert Fitzgerald, the CEO of Terabeam and I can be reached
at
> > > >>> the e-mail address above or by phone at 703-205-0600 and I will
try
> > > >>> to address some of your concerns.  I want to thank you for your
> > > >>> continued loyalty and support through the years, and especially
over
> > > >>> the last five months.  I recognize the difficulty and uncertainty
> > > >>> that you have experienced recently and we extend our apologies,
but
> > > >>> moreover, recognize that faithful and immediate action is required
> > > >>> to rebuild our relationship.
> > > >>>
> > > >>> First, be assured that we are not killing TurboCell.  KarlNet's
big
> > > >>> competitive advantage is TurboCell and the enhanced benefits of
> > > >>> TurboCell. Why would we kill it?  I can tell you that there was
> > > >>> never any thought of killing TurboCell within this organization.
We
> > > >>> did stop selling board only/software solutions for a while, but
due
> > > >>> to customer demand, we have brought them back.  We are introducing
a
> > > >>> low cost TurboCell CPE and once widely available, I am hoping that
> > > >>> people will no longer require board only solutions since they are
> > > >>> difficult to support and often the end customer's final solution
> > > >>> isn't as good as it could be.
> > > >>>
> > > >>> We will be phasing out certain board configurations from the
KarlNet
> > > >>> Boards.
> > > >>>
> > > >>> This is being done for one or both of two reasons 1. Component
> > > >>> obsolescence precludes us from continuing production of that board
> > > >>> or 2. We can build faster and more powerful boards with improving
> > > >>> technology.
> > > >>>
> > > >>> We did have some brief internal confusion regarding how we went to
> > > >>> market and I apologize for that.  We are now organized and want to
> > > >>> serve you as we did in the past, both technically and
> > > >>> professionally. In short, we can get back to business as it used
to
> > > >>> be. Your sales contact will be either Doug Harman or Sean Monahan
> > > >>> who can facilitate your orders.  Our support staff is
> > > >>>
> > > >>> ready to serve you.
> > > >>>
> > > >>> As an update, over the past few months we have made enhancements
to
> > > >>> our product line. Currently, we have a limited amount of KN-105
and
> > > >>> KN-205 boards in stock, which utilize the PCM/CIA 802.11b radios.
> > > >>>
> > > >>> We have the new KN-150 board, which provide the same functionality
> > > >>> as the KN-105 board, but operate with an Agere Hermes II or
Atheros
> > > >>> mini PCI radio.
> > > >>>
> > > >>> It supports 2.4, 5.8, or the 4.9GHz frequency.  It is also
backwards
> > > >>> compatible with the older 802.11b radios.
> > > >>>
> > > >>> The KN-50 boards are also available. Based on the requests of
> > > >>> customers, you
> > > >>>
> > > >>> will soon be able to use the standard configurator program to
setup
> > > >>> this board.
> > > >>>
> > > >>>
> > > >>>
> > > >>> We also have a full line of 'Backhaul' products from a 45Mbps full
> > > >>> duplex to 1.25Gbps units.
> > > >>>
> > > >>> Again, I would like to extend our gratitude for your support and
> > > >>> business over the years and we look forward to providing you with
> > > >>> the highest level of service. Please contact Doug, Sean or myself
at
> > > >>> your earliest convenience
> > > >>>
> > > >>> to talk about how we can work together in the future or if you
have
> > > >>> any questions about the future of our company or our products.
> > > >>>
> > > >>>
> > > >>>
> > > >>> Sincerely,
> > > >>>
> > > >>>
> > > >>>
> > > >>> Robert Fitzgerald
> > > >>>
> > > >>> Terabeam , CEO
> > > >>>
> > > >>> (703) 205-0600
> > > >>>
> > > >>>
> > > >>> _______________________________________________
> > > >>> Karlnet mailing list
> > > >>> Karlnet@WISPNotes.com
> > > >>> http://lists.wispnotes.com/mailman/listinfo/karlnet
> > > >>>
> > > >>> _______________________________________________
> > > >>> Karlnet mailing list
> > > >>> Karlnet@WISPNotes.com
> > > >>> http://lists.wispnotes.com/mailman/listinfo/karlnet
> > > >>>
> > > >>>
> > > >>> _______________________________________________
> > > >>> Karlnet mailing list
> > > >>> Karlnet@WISPNotes.com
> > > >>> http://lists.wispnotes.com/mailman/listinfo/karlnet
> > > >>>
> > > >>>
> > > >>
> > > >>
> > > >>
> > > >> _______________________________________________
> > > >> Karlnet mailing list
> > > >> Karlnet@WISPNotes.com
> > > >> http://lists.wispnotes.com/mailman/listinfo/karlnet
> > > >>
> > > >>
> > > >> _______________________________________________
> > > >> Karlnet mailing list
> > > >> Karlnet@WISPNotes.com
> > > >> http://lists.wispnotes.com/mailman/listinfo/karlnet
> > > >
> > > >
> > >
> > >
> > > _______________________________________________
> > > Karlnet mailing list
> > > Karlnet@WISPNotes.com
> > > http://lists.wispnotes.com/mailman/listinfo/karlnet
> > >
> >
> >
> >_______________________________________________
> >Karlnet mailing list
> >Karlnet@WISPNotes.com
> >http://lists.wispnotes.com/mailman/listinfo/karlnet
> >
> >
> >
> >---
> >Incoming mail is certified Virus Free.
> >Checked by AVG anti-virus system (http://www.grisoft.com).
> >Version: 6.0.795 / Virus Database: 539 - Release Date: 11/12/2004
>


----------------------------------------------------------------------------
----


>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.795 / Virus Database: 539 - Release Date: 11/12/2004
>


----------------------------------------------------------------------------
----


> _______________________________________________
> Karlnet mailing list
> Karlnet@WISPNotes.com
> http://lists.wispnotes.com/mailman/listinfo/karlnet
>


_______________________________________________
Karlnet mailing list
Karlnet@WISPNotes.com
http://lists.wispnotes.com/mailman/listinfo/karlnet

<Prev in Thread] Current Thread [Next in Thread>