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Re: [TenTec] 30-day Return Policy

To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Subject: Re: [TenTec] 30-day Return Policy
From: Robert & Linda McGraw K4TAX <RMcGraw@Blomand.Net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Sat, 23 Jul 2005 21:29:04 -0500
List-post: <mailto:tentec@contesting.com>
I commented to one respondent privately regarding the return policy issue. In that comment I revealed the return practice at one of the major "home improvement" places. Frankly, I am amazed to see the number of pressure washers, paint sprayers and other tools that are bought on Friday and then returned "very used" on Monday with the excuse that it didn't work and I want my money back. I even know of specific instances where persons have purchased riding lawn mowers in the spring and returned very used riding lawn mower in the fall. Next spring, another new one goes out the door.

Folks, it doesn't take a very smart person to realize this activity costs money and guess just who pays? Every customer that buys something must realize that a small portion of the loss is added to the selling price. Translation: WE DO! I am really surprised at what the general public will do and expect. I see that hams seem to be no different.


73
Bob, K4TAX


----- Original Message ----- From: "Dave Edwards" <kd2e@comcast.net>
To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Sent: Saturday, July 23, 2005 9:06 AM
Subject: Re: [TenTec] 30-day Return Policy


Well, I would not be surprised at all if there were a LOT of hams that would not feel the least bit crappy about ordering a megabuck radio just to 'play'
....with full intentions of sending it back no matter what.
If I were manufacturing radios, I would initiate something as well to put
the 'KA-BOSH' on that sort of nonsense.

...Dave



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