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Re: [TenTec] 30-day Return Policy

To: tentec@contesting.com
Subject: Re: [TenTec] 30-day Return Policy
From: Don Rasmussen <wb8yqj@yahoo.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Sat, 23 Jul 2005 08:58:47 -0700 (PDT)
List-post: <mailto:tentec@contesting.com>
Tommy,

Understand it is not you wanting another Orion, fair
enough. But after all TT has done to make things right
with you I probably would not be going out of my way
to claim that strings are attached to the 30 day
product evaluations.

73,
Don

--- Don Rasmussen <wb8yqj@yahoo.com> wrote:

> Tommy,
> 
> You told me yourself some weeks back you were a beta
> tester for the Orion 2.0 software (that will become
> the original software in Orion II). You also said
> you
> quit the test program in mid stream and sent back
> the
> -second- Orion that Ten Tec had shipped you to make
> you happy after being unhappy with the first one.
> Why
> in the world would you now -want- an Orion II, and
> why
> ever would Ten Tec send you one? I expect they would
> sell you and send you any other model in their
> product
> line. Let's face it, you have used up your
> evaluation
> credit on Orion. Just enjoy that OMNI VI+ that you
> and
> I both enjoy on CW and be happy that you have the
> Ten
> Tec model that fits your operating style. 
> 
> de WB8YQJ/6
> 
> [TenTec] 30-day Return Policy
> from [Tommy] [Permanent Link][Original] 
> 
> To:  tentec@contesting.com 
> Subject:  [TenTec] 30-day Return Policy 
> From:  Tommy <aldermant@alltel.net> 
> Reply-to:  Discussion of Ten-Tec Equipment
> <tentec@contesting.com> 
> Date:  Sat, 23 Jul 2005 08:48:11 -0400 
> List-post:  <mailto:tentec@contesting.com> 
> 
> One of the things we, as hams, have always liked
> about
> Ten Tec is 
> their new gear return policy. It has always seemed
> to
> be very 
> generous and above board. Ten Tec's 30-day return
> policy as defined 
> on their web site:
> 
> Subject: RE: Icom 7800
> 
> HI xxxx, what a pleasure to hear from you again.  I
> haven't been on 
> 40m lately due mainly to a combination of band
> conditions and QRN in 
> this area from summer storms.  In addition, I have
> been tied up 
> selling our second home down in xxxxxxxxxxx.
> 
> Yes, I decided to put my 7800 up for sale in order
> to
> buy either an 
> FTDX-9000 or the new Orion 2.  The 7800 is a
> wonderful
> radio but I 
> just wanted to try something else and I was caught
> up
> with the hype 
> on the Orion 2 and sent in my order for one this
> morning.  Guess what 
> came back a few hours later?  You won't believe this
> but below is a 
> cut and past of the reply I got from Stan Brock at
> T-T:
> 
> Dear xxx:
> 
> We thank you for your interest in the new Ten-Tec
> Orion II.  I am 
> sorry, because
> of previous RMA's and eham reviews we are unable to
> provide the style of
> radio which will meet your requirements.  Your order
> has been deleted.
> 
> 73,
> Stan Brock, WD0BGS
> Amateur Radio Sales
> 
> 
> 

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