i remember reading about 8% being the "returns" number at the "home
improvement category" stores. Also that they contract a third party
to watch the customer names on the returns to monitor the activity.
After a certain point that "refuse the returns'. I don't
remember if it was 8% of items or dollars... either is a difficult
business situation. At "my" Home depot there is a sign over the
return register : if it doesn't look good enough for you to buy it,
then RTV... return to vendor... hate to be a supplier to most of
todays big box retailers....
bill
At 09:29 PM 7/23/2005, you wrote:
I commented to one respondent privately regarding the return policy issue.
In that comment I revealed the return practice at one of the major "home
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