If true, this sure would take some of the luster off the great sale on the
eagles recently.
> From: dlintz1967@icloud.com
> Date: Thu, 10 Mar 2016 17:47:04 -0500
> To: tentec@contesting.com
> Subject: Re: [TenTec] Service Polcies
>
> Steve, just sent john henry a post about the rkr warranty issue so far with
> no response.. In January I drove over to ten Tec & talked to Boyd in service
> & he stated rkr in warranty radios would be covered! Yesterday apparently
> dishtronix changed their mind as from now on there will be a charge to work
> on in warranty radios sold by rkr. I may be wrong but I believe this has not
> been the case regarding some in warranty repairs shipped thus far the last
> 2weeks.. Legally dishtronix does not have to honor warranties on rkr
> products. Good luck! Denny wa8nss
>
> Sent from my iPhone
>
> > On Mar 10, 2016, at 4:30 PM, Steve Berg <wa9jml@frontier.com> wrote:
> >
> > My Argonaut II is still down there for service. I e-mailed them about it,
> > and got a reply that it is in the queue. So, I am waiting to see what
> > happens with it. Having been a service tech for Motorola many years ago, I
> > understand how service departments work. A balance has to be struck to
> > maintain profitability, between customer service and wasting the tech's
> > time. And, I don't mind paying to get good advice from someone who is far
> > more knowledgeable about a given radio than I am.
> >
> > I am much more concerned about possible warranty issues for the Omni VII
> > that I bought when RKR owned Ten Tec.
> >
> > Steve WA9JML
> >
> >
> >
> >
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